“What type of Credit Cards do you accept and what is your return & exchange policy?"
Please refer to my Store Policy page.
"When will my order be shipped?"
Since I work a full-time job (outside of managing the website) all orders are usually shipped on Tuesdays and Fridays following the day that your order is placed, unless your order contains custom commission bundles (since this service is made to order). Typically, your order can arrive anywhere from 1-2 weeks, depending on the shipping option you selected at checkout. (Please keep that in mind if you need your order to arrive by a certain date!) If you need your order to arrive sooner, feel free to send me an email and I'll see if I can accommodate your needs! Be advised that there may be additional shipping costs charged for rush orders!
For more information on shipping, please visit the Shipping Details page.
"Are ALL of your products handmade?"
Most of them! I'll usually notate these specifics on the product page description, but I print most of my prints, stickers, mugs, and merchandise in my workshop. I also cut and laminate my artwork either by hand or with a machine and then assemble the packaging, if any. I like to be as involved in my craft as possible and take pride in being a part of it in every way so when your order arrives to you, a large percentage of it is completely made by hand and not through a manufacturer!
"Do you ship internationally?"
At this time, I ship everywhere internationally with the exception to the UK and EU countries. The newly implemented VAT tax changes have made it difficult as a small business owner to ship items to those countries, but I hope to have a solution for shipping 100% internationally in the future.
"Help! I keep getting an error and can't place my order!"
Most of the time, this is due to incorrect billing/shipping information that doesn't match the card you entered. Another possibility is that the card you entered has expired. But if you've confirmed that that isn't the issue, please feel free to reach out to us with the error message you're receiving so we can look into it for you.